Sports
Alongside cricket, bfb77 also offers betting on football, tennis, badminton, kabaddi, basketball, and virtual sports. After logging in, click the "Sports" menu in the navigation — all available sports are listed on the left side. Selecting football gives you access to matches from the English Premier League, Spanish La Liga, German Bundesliga, Champions League, and many more. Each match offers 30–50 markets, including match result (1X2), both teams to score (BTTS), total goals (Over/Under 2.5), and half-time result. In-play betting is also available for live matches, with odds updating in real time. To place a bet: click your chosen market → enter the stake in the bet slip → hit "Confirm Bet". The minimum bet is generally ৳20. Winnings are credited to your balance automatically as soon as the result is confirmed.
Support
bfb77's customer support team operates seven days a week, around the clock — no holidays, no downtime. There are three ways to get in touch.Live Chat (Fastest): You'll find the chat button in the bottom-right corner of any page on the website or app. Click it to connect directly with an agent in Bengali — you're usually connected within 2 minutes.
Email: Send an email to support@bfb77.click. Email is the better option for complex issues or when you need to attach documents. Replies typically arrive within 2–4 hours.
Help Center: Visiting /help-center gives you guides and step-by-step solutions for a range of topics — many issues can be resolved there without needing to contact support.
For urgent matters (such as a locked account or suspicious login), use Live Chat — it's the fastest option. When contacting support, keep your registered mobile number handy, as it will be needed to verify your identity.
Bonus / Wagering
Bonus funds cannot be withdrawn directly — you must first wager a specified amount, after which the bonus is "released" and becomes withdrawable. This condition is known as a wagering requirement.Let's walk through an example: Say you deposit ৳500 and receive a ৳500 bonus under a 100% deposit offer. If the wagering requirement is 10x the bonus amount, you'll need to place a total of ৳5,000 (500 × 10) in bets. Once you've completed that ৳5,000 in wagering, you can withdraw the ৳500 bonus.
Key Points:
- Wagering calculations generally count bets with odds of 1.5 or higher — very low-odds bets (such as 1.05) may not contribute to wagering requirements.
- Bonuses are generally valid for 30 days — if the wagering requirement isn't completed within that period, the bonus expires.
- Your own deposited funds can be withdrawn at any time — wagering requirements apply to bonuses only.
- Log in to your account and go to the "Promotions" section to view your current bonus balance and wagering progress.
KYC / Identity Verification
KYC verification at bfb77 requires two things: proof of identity and proof of address.Proof of identity (one of the following):
- National ID Card (NID) — photos of both front and back
- Passport — photo of the data/information page
- Driving licence — photos of both sides
- Bank statement (last 3 months)
- Utility bill (electricity/gas — last 3 months)
- bKash/Nagad statement
How long does it take? Verification is usually completed within 12–48 hours. During busy periods, it may take up to 72 hours. You'll be notified by email or SMS once the process is complete.
Tips: Make sure your image is clear and legible. Blurry or cropped photos will be rejected and you will need to resubmit, which delays the process.
Account Lock
There are a few possible reasons for an account lockout — identifying the right one will get you back in quickly.Most Common Reasons:
- Entering the wrong password five times in a row will automatically lock your account for 30 minutes. Simply wait it out — the account will unlock on its own after 30 minutes.
- If suspicious activity or an unusual login pattern is detected, your account may be temporarily suspended as a security measure.
- If KYC verification is pending, certain features may be restricted.
- If you've activated self-exclusion or a break mode yourself, that may also appear as a locked account.
1
Wait 30 minutes
If your account is locked due to too many incorrect password attempts, it will usually unlock automatically after 30 minutes.
2
Contact us via live chat
If the account is still locked after 30 minutes, contact the Help Center via Live Chat and verify your identity with your mobile number. The support team will explain the cause and resolve the issue.
3
Send details via email
Send a description of your issue to support@bfb77.click and it will be investigated and resolved promptly.
If anyone contacts you claiming they can unlock your account and asks for money or an OTP — that is a scam. bfb77 will never reach out to you in that manner.
Password Recovery
If your registered mobile number is still active, recovering your password is straightforward. If the number has changed, there are a few extra steps — but it's still doable.If the number is active:
1
Click the "Forgot Password?" link on the login page
This link takes you to the Help Center, where you'll find the option to reset your password.
2
Enter Your Registered Mobile Number
A 6-digit OTP will be sent to your number. The OTP is valid for 5 minutes.
3
Set a New Password with OTP
Choose a strong password — at least 8 characters, combining numbers and special characters. The whole process takes under 2 minutes.
Tip: To avoid this issue in the future, add an email address to your account — that way you can also reset your password via email.
App issues
There are a few reasons why the app might not open or keeps crashing — try the steps below one by one, and the issue will most likely be resolved.Check First:
- Check your internet connection. Try toggling your mobile data or WiFi off and back on.
- Force-close the app completely and reopen it.
- Restart your phone — in many cases, that's all it takes.
If It Won't Install: Check that "Unknown Sources" or "Install Unknown Apps" is enabled in your phone's settings. Without this option, third-party APK files cannot be installed.
Clear the cache: Go to Settings → Apps → bfb77 → Storage → Clear Cache on your phone. A build-up of cached data can slow the app down or cause it to crash.
If none of the above steps resolve the issue, try opening bfb77.click in your mobile browser instead of the app — everything works the same way. Then let support know your phone model and Android version for a faster fix.